Students can join the ECU Work+ Cohort for an immersive four-year work experience tailored to their field of study. This program builds skills each semester, enhancing their marketability upon graduation with mentorship support. The first two years focus on establishing a foundation in customer service, transitioning into hands-on experience within students' specific field thereafter.
Year 1 and 2 Role Responsibilities:
- Administrative support: Complete paperwork, file records, answer calls, operate office equipment, maintain logs, and adhere to protocols.
- Customer Service: Greet and assist students, staff, and guests; connect them with campus resources.
- Cash Handling: Manage transactions and follow payment security procedures.
- Security: Ensure patron safety at events and enforce facility policies.
- Team Member: Attend training and maintain positive communication with staff.
- University Representative: Model professionalism and promote a positive image of ECU on social media.
- Job Shadowing and Mentorship: Attend trainings and seminars to learn essential skills on self-reflection on being a mentee, and developing skills to become a mentor.
Students gain competencies in:
- Effective Communication
- Accountability
- Professionalism
- Financial Management
- Problem Solving and Critical Thinking Skills
- Teamwork
- Adaptability
This position combines work responsibilities with dedicated time for professional skill development, aligning with career readiness competencies sought by employers.
* Employment in this position is funded exclusively from departmental financial resources (operating budget, grants, receipts, student activity fees, etc.) and so continued employment is dependent upon the continued available funding from the department and the Work+ program. Additionally, employment is contingent on satisfactory performance and conduct.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Students will upload a resume, two letters of support from community leaders and/or teachers, and a statement of interest addressing their interest in the cohort, what they hope to achieve from the program, and how it aligns with their long-term career goals.
Apply today!
Eligible students must be classified as first year students. Application deadline is August 15, 2025.
