Bills were sent to students and authorized users on July 15 – so, we sat down with the Cashier’s Office to discuss different parts of the bill, payment options, when the bill is due, and more! 💸
This conversation is about 12 minutes long. Time codes are below to help you get the information you need quickly:
- 0:38 - Bill payment deadline
- 1:03 - Understanding different parts of your bill
- 2:24 - Payment options
- 3:05 - Payment plans
- 4:00 - Making sure your financial aid is applied to your bill
- 5:03 - Tuition Assistance Programs
- 5:37 - Understanding what authorized users are, how to become one, and how it is different from FERPA permissions
- 6:55 - Refunds
- 8:24 - Withdrawal process and deadline
➡️ Questions about your bill and making a payment? Call the Cashier’s Office at 252-737-6886 or email them at cashier@ecu.edu.
➡️ Additional important financial information for incoming Pirates can be found on the Financial Wellness website.
Pirate Family Conversations is a series of videos hosted by the Office of Parent and Family Programs. For more information about Pirate Family Conversations, and to view past videos, visit the Pirate Family Conversations website.
I noticed my daughter's SAP was approved but I do not see her financial aid posted. When will this happen?
My daughter has a balance however her financial aide and your student loans haven’t been applied. Will the system let us setup a payment plan for any remaining balance?
Son with two holds for VA on account pending will this allow to defer payment until released or is he required to set up a payment plan now?
On Holidays, like Labor Day, are the dining halls open for students that don’t leave for the holiday?
When will Parent Plus loans post to my student's account? Today is the deadline and they have not posted yet.