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To ECU Students:

The safety and welfare of our campus is our top priority. During challenging times, it is important to stay connected with family, including your Pirate family. We want to make sure you are updated regarding campus operations and any significant changes related to COVID-19 as it relates to ECU. Please continue to monitor the ECU Coronavirus Website for updates and information.  

This message will provide information on housing and dining refunds for the Fall 2020 semester, which we know has been a concern for many of you.

On-Campus Housing

Effective August 30, 2020, ECU students who paid the housing fee to live in residence halls during the Fall 2020 semester will receive a prorated credit for housing applied to their student account. The starting date of August 30, 2020 coincides with ECU closing the residence halls to students. The refund timeframe is expected to take 3-5 weeks to process.

Prorated housing credit for eligible students living on-campus will be processed through student accounts. Any charges existing on the students’ account will be deducted from the total, and the remaining amount will be refunded to the student.

Note – Any student approved for an exception to remain living on campus for the fall semester will NOT receive any housing or dining refunds. 

Dining Services

Effective August 30, 2020, ECU students who have purchased a Meal Plan will receive a prorated credit to cover the used portion of their plans through November 29, 2020.

Note – Any student approved for an exception to remain living on campus for the fall semester will NOT receive any housing or dining refunds. 

All Purple Meal Plan holders will receive a credit for the unused All Access portion of their meal plan; in addition, any unused Pirate Meals will be credited at the rate of $6 per meal. All unused Purple Bucks will also be credited to their student account.

All Gold Meal Plan holders will receive a credit for any unused Meals at a rate of $6 per meal, which will be credited to their student account. Unspent Gold Bucks will remain active on the student’s dining account for future use as is the current practice for unused Gold Bucks. Students may request a refund of those amounts consistent with the current policy as needed.

During the remainder of the fall semester through November 29, 2020, at least one of the two dining halls will be open seven days per week from 10am – 8pm. Gold meal plan swipes are no longer a payment option, but students can use debit/credit cards, cash or Gold Bucks for payment.

For students who have Gold Bucks in their account today, those Gold Bucks will roll forward to next semester. Graduating students will receive a refund for their Gold Bucks after graduation.

If you wish to maintain your dining plan, which includes Purple and Gold plans, contact Dining@ecu.edu for additional information.

Processing Refunds

It is important to remember that the amount of refunds will vary based on multiple factors including, but not limited to, the residence hall/campus neighborhood where the student lives, any pending charges on the student account, and the amounts remaining on meal plans, etc. Processing the prorated refunds for housing and dining will take three to four weeks to complete.

For additional questions, submit an email to COVID19@ecu.edu and use the subject line “ECU Housing/Dining Refund Question.” University staff will be monitoring and responding to questions with the most up-to-date information available.

To view Housing/Dining FAQs, visit: https://news.ecu.edu/2020/08/25/housing-and-dining-refund-information-and-faqs/